At PaPaMat, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website, place an order, subscribe to our newsletter, contact customer support, or interact with our services, we may collect:

Personal Information

• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment information (processed securely by third-party payment providers)

Automatically Collected Information

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and customer experience
• Prevent fraud and enhance security
• Send marketing communications (if you opt in)
• Comply with legal obligations

3. Marketing Communications

If you subscribe to our newsletter or marketing messages, we may send you information about products, promotions, and updates.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us at hello@papamat.com.

4. Cookies & Analytics

We use cookies and similar technologies to improve website functionality and understand how visitors use our site.

These technologies may help us:

• Remember your preferences
• Analyze website traffic
• Improve site performance
• Personalize your shopping experience

We may use services such as Google Analytics, Meta Pixel, and other advertising or analytics tools to better understand website activity and marketing performance.

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Information

We do not sell your personal information.

We may share information with trusted third-party service providers that help us operate our business, including:

• Shopify
• Payment processors
• Shipping carriers
• Email marketing platforms
• Analytics and advertising providers

These providers only receive information necessary to perform their services.

We may also disclose information when required by law or to protect our legal rights.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

All payment transactions are processed through secure third-party payment providers using industry-standard encryption technologies.

PaPaMat does not store complete credit card information on its servers.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders
• Provide customer support
• Meet legal, tax, and accounting obligations
• Resolve disputes and enforce agreements

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Withdraw consent for marketing communications

To exercise these rights, please contact us at hello@papamat.com.

9. Children's Privacy

Our website is intended for adults purchasing products for children.

We do not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information, please contact us and we will promptly remove it.

10. International Visitors

By using our website, you understand that your information may be processed and stored in countries where our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

PaPaMat Customer Support

Email: hello@papamat.com

Thank you for trusting PaPaMat. Protecting your privacy is an important part of providing a safe and enjoyable shopping experience.